Creators Questions

Creator Questions

You must be aware of all the requirements in order to utilize the Lemon Social network as a professional model.

Can I become a Creator from my country?

You can find the list of available countries on the Add Bank page once you have created an account.

How do I start earning on Lemon Social?

To start earning on Lemon Social, please do the following:

  • Add your bank account that is in your own name
  • The bank account should be in the same country as the country that issued the verified photo ID of the Creator. As an alternate payout method, you can add a verified e-wallet
  • Complete your W-9 form (for US Creators)
  • Make sure your account is verified
  • Make sure you have set your subscription price

Note: You may be unable to set a subscription price until your account has been verified.

Payouts
The available payout methods are determined by your location.
Your Statements page will display your Payout Request, Pending Balance, and Earnings.
The Pending Balance is the amount that you have earned during the last 7 days. Your earnings become available for withdrawal from the Current Balance on a 7-day rolling basis

Please note: if a User seeks or causes a refund or a chargeback and is successful, you will see an Adjustment in your Statements page for the amount. The Status column on the Statements page will indicate if any earnings were reversed or adjusted.

All withdrawal requests and bank payouts are processed immediately and will appear within 3-5 business days.

Please select the correct direct deposit or withdraw banking that corresponds with the country you are located in. Make sure that the address dob full name and all slots are filled in that match with your verified identification. 

Payout Percentages

# 1 option- $199 per month and 5% of earnings. Creators receive 95% of the revenue on their earnings including subscriptions, paid messages and tips. 

#2 options monthly keep 85% of your earnings.

Lemonsocial.com pays 5% of those earnings to your direct referrals for life. 

Top Creator

The top creator notification is an informational tool that compares account performance to other Lemon Social creators over the last 30 days and it is updated daily.

My payout request was rejected

If you receive the following error message:

"We have been unable to process your payout due to the following reason: Please contact support with an up to date ID so we can process your payment." Your payout request will not be processed until you have submitted an ID number located on the dashboard at the top of your account that is  verified and approved.

Possible reasons:

  • Your previously submitted ID has expired
  • The documents previously submitted do not meet the requirements required to complete your Payout Request

Please submit a copy of your government issued photo ID along with your selfie holding your ID.

Once your ID is verified and approved your payouts will be enabled. Please note that if you have received this message, you will not be able to receive your Payouts until this is complete.

Please note the following requirements which must be met for ANY uploaded image:

Please note the following requirements which must be met for ANY uploaded image:

  • Images may not be edited, cropped or re-sized.
  • All images must be in color.
  • Submitted documents must be a photo or a scanned copy. Electronic documents or a photo of a photo will be rejected.
  • All 4 corners of the document must be visible.
  • The entire government issued, non-expired ID must be shown. No parts of the document may be redacted, covered, cut, or censored.
  • Files must be .PNG or .JPG format and under 7 MB in size. Once your ID is approved, confirm your payment method.
  • US Creators are required to complete a W9 form.
 

My payment has been processed. Where is it?

Typically, it takes 3-5 business days for funds to appear in your bank account.
In some cases, it can take up to 10 business days

If it has been more than 10 days since your payment has been listed as processed, please email us  payments@Lemonsocial.com.
Include a downloaded copy of your bank statement. It must show your bank details and have evidence that you have not received your payment. We will investigate the payment further. For bank wire transfers (outside US),

Please confirm on your Payouts page that your bank has been successfully added. Pending balances will become eligible for withdrawal 8 days after the funds were earned.

Minimum withdrawal

The minimum withdrawal amount depends on your chosen payout method. For most payout methods, it is $50. 

The minimum payout for US Creators is $50. For Creators outside of the US, you can see the minimum Payout amount for your chosen payment method on your Banking page.

Initiating a payout

You can choose when to initiate a payout. Different payout methods have different options.

  • Manual - if your payment method allows manual/on-demand payouts, you can initiate a payout by clicking the “Request withdrawal” button in your Payout Requests page.
  • Automatic recurring payments - can be set to Monthly, Weekly, or Daily (daily may not be available for all payment methods). For your automatic payment to occur, your Current Balance must be above the minimum payout amount.

Cancel my payout request

Most payouts can be deleted or canceled on the withdraws page just click cancel or delete and for all others you must submit a payout cancellation request, you will need to contact customer support. Please include in the ticket date & time of the payout request, invoice number, and the amount. You may find this information in the Statements section of your profile. Although there is no guarantee that the operation will be 100% successful, we will do our best to cancel the transaction.

My Account is approved but the payout is unavailable

Your payout request may not be processed if there is an info mismatch in your account. You may need to re-add your bank account details to your account in the banking section and make sure you enter the correct details.

 

My Current Balance is above the withdrawal minimum but payout is unavailable

For U.S. Creators only:

If your bank information is correct, it’s possible that your W-9 was filled out incorrectly. Please verify that Box #6 on your W-9 form contains your city, state, and ZIP.

Otherwise, your payouts may have been paused because your account was suspected of fraudulent activity or was suspected to be in violation of our Terms of Service. Contact Support to resolve the issue and resume payouts.

Content 
Creators, please be aware that you cannot delete content that subscribers have paid for during a 60-day period due to potential chargebacks. This policy is in place to minimize chargebacks that could impact your withdrawals.

How much of the payout do I receive?

The amount that you see in your current balance is the exact amount in USD that will be sent to your payment method of choice. Your bank may charge you currency conversion or transfer fees to receive the money. Additionally, your e-wallet company may charge you a fee for accessing the money. Payouts go out in USD and will be converted to the currency of your account. Lemon Social does not have control over currency exchange rates imposed by your bank
 

U.S. Creator Tax Forms

Creators in the United States will receive an IRS Form 1099 if they have earned and withdrawn more than $600 USD in the previous tax year.

The 1099 form will be sent in the mail to the address on your W-9 form. If your address changes, be sure to update your W-9 form with the new address to ensure you receive your tax documents.

Proof of income can be found on your Earning Statistics page.

Third Party Payments


Use of third-party payment systems outside of Lemon Social are prohibited due to anti-money laundering laws and “Know Your Client” requirements. Arrangements for offsite payments are not allowed.

Will my withdrawals be affected by Christmas?

Due to bank holidays over the Christmas period, there may be some delay in payout requests.

If you have one of the below payout options selected, please see the below guidance notes to help ensure your withdrawals are processed in a timely manner.

 
  • International Transfer (SEPA)
  • International Bank Wire (AUS)
  • International Bank Transfer (USD))
  • Local Currency Bank Payment

Payouts to be processed before 25/12/2023 must be submitted by 08.00 GMT on 23/12/2023
Payments will then recommence on 29/12/2023.

Payouts to be processed before 1/1/2023 must be submitted by 08.00 GMT on 30/12/2023

Payouts will resume as normal following the banking holidays on 04/01/2023.

Tips

Adding a tip button

In order to have a tip button appear under your posts, please:

  • Add a bank account to your profile to earn income
  • Complete all of the verification details
  • Verify your account
  • Verify your banking information
  • Once your account is verified, please add new content and posts to your feed
  • The Lemon Social system will activate the tip feature based on your activity

Account

Account approval / account application requirements

In order to be approved as a Creator, two photos must be submitted:

  • A close-up photo of your government-issued ID (passport, driver’s license, ID card);
  • A photo of you (selfie) holding the same ID. Make sure your face is fully visible and the ID is fully visible.  
  • Please note the following requirements which must be met for ANY uploaded image:
  • Images may not be edited, cropped or re-sized;
  • All images must be in color;
  • Submitted documents must be a photo or a scanned copy. Electronic documents or a photo of a photo will be rejected;
  • All 4 corners of the document must be visible;
  • The entire government issued, non-expired ID must be shown. No parts of the document may be redacted, covered, cut, or censored;
  • Files must be .PNG or .JPG format and under 7 MB in size;
  • Provided dopcument will not expire for 30 days

Applications may be rejected for reasons.

Creators will be required to pass third-party ID verification.

Rejected applications

Applications may be rejected for the following reason(s):

  • Poor quality selfie with a government-issued, non-expired photo ID
  • Poor quality image of a government-issued, non-expired photo ID or passport
  • Provided ID is expired or will expire in less than 30 days
  • Provided ID is invalid or damaged (hole-punched, cracked/taped, cut-up)
  • Provided ID is not government-issued and/or does not contain holder’s photo
  • A secondary form of ID is required at this time (preferred: international passport with English characters)
  • Images of the front and back of your government-issued ID are required
  • A photo of your government-issued ID and a selfie photo with your government-issued ID are required
  • Verification by additional social media is required at this time; you may complete this step by linking your Twitter account or by allowing access for verification to another social media platform such as Instagram or Facebook
  • Cover image and/or profile photo does not match your identity; please note that for any third-party content.

You must submit:

  • the Creator’s ID
  • the Creator’s selfie photo with matching ID
  • a Creator release form
  • the Creator’s selfie photo with signed release form
  • Cover images or profile photos are misleading or confusing. Images should represent the type of content you intend to post
  • Cover image and profile photo do not match criteria, they cannot contain nudity and/or sexual material
  • Submitted account application for 2 or more Creators; additional documents are required:
     
  • all Creator’s government issued, non-expired IDs
  • all Creator’s selfie photos with government-issued, non-expired IDs
 
  • Submitted account promotes escort services, which are prohibited by our Terms and Conditions
  • Submitted account suggests direct contact with Users, which is prohibited by our Terms and Conditions
  • Submitted Account suggests third-party payment processors or services in the About Section, website URL, cover image or profile photo
  • Submitted account owner is not over the age of 18
 

My account is paused / Subscriptions paused due to inactivity

If a Creator stops posting, their account is Paused automatically until they choose to start posting again.

You must have at least 5 posts per month; otherwise, your account will be set to inactive.
When your account is inactive, new subscribers cannot sign up to your Lemon Social page.
The system will automatically pause your account. If your account is paused, resuming posting will reactivate your account.

My account or content is restricted

Your account is restricted due to content that falls outside of our Acceptable Use Policy or Community Guidelines. 

Please note that in addition to the Acceptable Use Policy - the following things are not allowed:

Accounts featuring: 

  • Imprisoned persons or persons in custody;
  • Any depiction of a sleeping person (real or depicted) / not conscious;
  • Publishing personal and private information (doxxing, doxing);
  • Content that includes/contains:
  • spy camera images/videos;
  • vomiting or vomiting play, footing, prolapse, extreme gape;
  • lactation or breastfeeding;
  • menstrual bleeding;
  • penetration with items not meant for sexual stimulation

Two Accounts

You may only have two active profiles on Lemon Social. Many Creators have one Free Account and one Account with a subscription price. 

What is the difference between a Paid Account and a Free Account?

Paid accounts require Users to pay a monthly subscription fee to view your feed.

Free accounts allow Users to subscribe without paying a monthly subscription fee. However, free accounts allow for paid posts and paid live streams.  Otherwise, there are no differences between the two types of accounts.

Is nudity allowed on Lemon Social?

Nudity is not allowed in your profile avatar or header. Nudity is allowed in your posts and messages as long as it is within our Guidelines.

Linking to Social Media

Lemon Social is currently compatible with Twitter and others please check the settings page. You can promote your Lemon Social account in any way you wish.

Stolen Content on Third-Party Sites

Lemon Social takes content piracy very seriously.

  • Our designated Copyright team issues formal takedown notices against all reported copyright violations.
  • Our Copyright team’s service is provided free to all of our Creators.
  • Our Copyright team issues notices on all illicit target websites, hosting services, and domain registrars
  • while also notifying all major search engines of these infringements. 

  • To file Copyright Infringement notices, Creators should send all supporting details and evidence via a support ticket. Please provide the link to the page in question, as well as supporting screenshots. You may also click "Report" near the post with copyright infringement and select option "This content contains stolen material (DMCA)".

    Removal turnaround time is on a case by case basis and dependent on the infringing website and due legal process. Please be advised that Lemon Social does not have direct control over the actions of other websites but we will do our best to get stolen content taken down. We also encourage you to reach out to the website directly.

     

    Account and Page Settings

    Who can see my Lemon Social page?

    Free Account

  • Anyone registered to Lemon Social can subscribe to your free account and see all of your past and current posts on your page.
  • Please note that all content must comply with our Terms of Service or be subject to suspension or closure.

  • Account with Subscription Price

  • Users that have paid your subscription price can see your Feed.
  • Users can view all your current posts and future posts after they subscribe.
  • The content contained within your posts is hidden for non-subscribers.
  • Please note that all content must comply with our Terms of Service or be subject to suspension or closure.
  • while also notifying all major search engines of these infringements. 

To file Copyright Infringement notices, Creators should send all supporting details and evidence via a support ticket. Please provide the link to the page in question, as well as supporting screenshots. You may also click "Report" near the post with copyright infringement and select option "This content contains stolen material (DMCA)".

Removal turnaround time is on a case by case basis and dependent on the infringing website and due legal process. Please be advised that Lemon Social does not have direct control over the actions of other websites but we will do our best to get stolen content taken down. We also encourage you to reach out to the website directly.

 

Account and Page Settings

Who can see my Lemon Social page?

Free Account

  • Anyone registered to Lemon Social can subscribe to your free account and see all of your past and current posts on your page.
  • Please note that all content must comply with our Terms of Service or be subject to suspension or closure.

Account with Subscription Price

  • Users that have paid your subscription price can see your Feed.
  • Users can view all your current posts and future posts after they subscribe.
  • The content contained within your posts is hidden for non-subscribers.
  • Please note that all content must comply with our Terms of Service or be subject to suspension or closure.

Public Profile

  • Profile name
  • @username
  • avatar with cover pictures
  • users count (optional)
 

Creator’s Guide to Content Moderation

To keep our community safe, we moderate all of the content on Lemon Social including direct messages. If you post content that is not allowed on Lemon Social, it will be deactivated and we may suspend or terminate your Lemon Social account.

Our Terms of Service, Acceptable Use Policy and Community Guidelines set out in detail what is, and what is not, allowed on Lemon Social.

Here are the most common reasons content is removed:

  • It features someone whose age we cannot verify as 18+.
  • It features someone who is over 18 and age verified, but pretending to be under 18 (including any role play).
  • It is illegal in your country of residence (or the region where the content was captured).
  • It features real blood, or could be considered violent or extreme.
  • It is sexually explicit and does not have all participants tagged, or it is sexually explicit and is unable to verify the necessary documents.
  • It involves any nudity in a public place, including where the general public is present or visible.
  • It involves nudity around animals.
  • It features any real weapons, illegal drugs, or an object being used in a way that the object was not intended to be used.

For more information, please read our Terms of Service, Acceptable Use Policy and Community Guidelines.  If you believe your content was incorrectly moderated you can appeal this decision by completing our Deactivation Appeal Form.

Tagging

Creators Featured in Content

If your content contains someone other than you, you must either:

  • Tag that person’s Lemon Social account; or
  • If they do not have an Lemon Social account, please ask them to make one;
  • If they cannot make a Lemon Social account, you will need to provide a copy of their photo ID and release documents before the content can be posted.

To tag a Creator’s account, simply @ their username. You can also include their full URL "Lemonsocial.com/" to generate a card that links to their profile at the bottom of your post.

Creator accounts must feature the person whose ID is on file with Lemon Social and who has passed all of the ID verification requirements. Please review our Terms of Service for more information.

If an account features other creators, please note that the majority of the content must feature the person whose ID is on file with Lemon Social and who has passed all of the ID verification requirements.

Tagging Users

The system only allows you to mention your active users in posts and comments.

Promoting Your Lemon Social Account

Tips for Creators

  • Post new content often.
  • Place your Lemon Social link on your existing social media (Twitter, Instagram, etc.).
  • Promote your Lemon Social link anywhere you have followers.
 

Promotional Campaigns

Promotional campaigns are limited-time discounts that Creators can offer to attract new Users. Promotional campaigns can be discount subscriptions (up to 90%) but are not free. Creators can customize the discount percentage, offer limit, and expiration date. Promotional campaigns are only available for paid accounts. 

To begin a promotional campaign: 

  • Make sure you have a subscription price set in Settings
  • Go to the Promotions Page or your Profile Page
  • Click "Add a Promotional Campaign"
  • It will default to the "Discount" tab
  • Set your desired discount percentage. The maximum discount is 90%
  • Set the expiration date of the promotional campaign
  • Select the number of discounted subscriptions you would like to provide. This way a limited number of new or expired users will be able to use the discount
  • An announcement will appear on your Profile with your message to Users after you start a promotional campaign

Free Trials

Free trials are limited-time free access to content on a paid account for promotional purposes. Free trials do not auto-renew by default. Free trials can be used to attract new Users.

Free trials can be sent to:

  • Users who have not subscribed to your profile yet
  • Users with expired subscriptions to your profile

Free trials will not work for:

  • Users who currently have an active subscription to your profile
  • Users who have not accepted your Free Trial yet

Free Trials Step by Step:

  • Make sure you have a subscription price set in Settings
  • Go to the Promotions Page
  • Click "Add a Promotional Campaign"
  • Click the Free Trial tab in the window that appears
  • Set the duration of the free trial period
  • Select the number of free trial offers you would like to provide. This way a limited number of new or expired users will be able to get free trial access to your profile
  • Set the expiration date on the free trial offer
  • An announcement will appear on your Profile with your message to Users after you start a trial campaign.

Referrals

Referral program

The Referral Payout will be 5% of the Referred Creator's Earnings:

  • For the lifetime of their accounts.
  • Unlimited  .

There are no limitations on the number of Referred Creators or your total Referral Earnings.

If someone signed up but did not use your referral code, we are unable to link that account to your referral. It is automated and cannot be changed. They must delete the account and create a new one with your referral link within the first 7 days or they will not be able to do so afterwards.

For additional details, please read the "Referral Program Terms" in the Terms of Service.

Referral income

  • Referral income is processed monthly on the 1st working day of the month.
  • Referral income is credited directly to your bank account within 7 business days.
  • In the event your monthly Referral Income does not exceed the minimum withdrawal amount of your current payout method, then your referral income rolls over to the next month.

Referral link

  • Click the "My Referrals" tab in your dropdown menu. Your unique referral URL appears there.
  • You can share your Referral Link with anyone you believe would be a great Lemon Social Creator. 
  • In order to receive Referral Income, the person must sign up using your unique code.
  • It is not possible for a Creator to use their own referral link. 
  • Referral links are only able to be used by individuals who do not have and have not previously had an Lemon Social account. A Creator cannot delete their old account and open a new account with a referral link Unless done with in the first 7 days

Subscription Prices

You can set your subscription price between $4.99 and $500 per month, or you may set your account to be a free subscription.
 

  • The minimum amount you can charge for paid private messages or tips is $3 (three US dollars).
  • The maximum price for paid posts is $500.
  • The maximum price for paid private messages is $500.
  • The maximum tip amount is $500 for new users and $500 for users who have been on the platform for at least 4 months.

Video and Livestream Troubleshooting

In order to use Live Streams:

  • Give browser permissions to use your camera and microphone.
  • Browser recommendations:
  • On iOS - Safari
  • On Android - Google Chrome
  • On Desktop - All major browsers 

Free accounts are able to set a price to live streams

  • Check your Wi-Fi signal strength or internet connection
  • If you see a Red circle at the bottom of your livestream page - that means you have a weak internet connection
  • Yellow circle - average internet connection
  • Green circle - strong internet connect

One on One Video chat

Creators and Subscribers can do one on one video chats with each other by setting a price for video chat on the creator's page. The subscriber must have funds in the wallet to tip and start a call. The call is only charged once the creators pick up.

Lemon Social Watermark

Under "Privacy and safety" Settings, you can configure your watermark for videos or photos uploaded to your page. You can add custom text to your content. This is recommended and serves as a copyright protection feature

Value Added Tax

What is Value Added Tax (EU/UK VAT)

Value Added Tax is a consumption tax added to the value of goods or services purchased in the US. The specific rate of tax varies by country. As the name suggests the tax is added to the price of the product or service at the time of purchase and paid directly to the relevant tax authority.

If you are a Creator resident outside of the USA, Lemon Social will collect the required VAT on sales to the USA based Users and pass this directly on to the relevant tax authorities. There is nothing else to do at this time. However, we recommend you seek professional advice to ensure you are compliant with your local rules based on your individual circumstances.

If you are a Creator resident in the US, Lemon Social will also collect the required VAT on sales to the US based Users and passes this directly on to the relevant tax authorities. There is nothing else to do at this time. However, we recommend you seek professional advice to ensure you are compliant with your local rules based on your individual circumstances.