Account Deletion
We would like to clarify our policies regarding account suspension, subscription cancellations, and account deletion on Lemonsocial.com:
**Account Suspension for Recent Purchases:**
If you have made a recent purchase on Lemonsocial.com, your account may be temporarily placed on suspension for 30 days. This measure is in place to ensure that no chargebacks or cancellations of charges occur after the purchase and until all active subscriptions have run their course. It is part of our commitment to providing a secure and reliable platform for both creators and subscribers.
**Verified Creators' Content and Subscription Cancellation:**
For verified creators, it is essential to note that your content must remain accessible until the last active subscription has ended. The responsibility for canceling recurring subscriptions before this date lies with the creators, not the subscribers. This approach ensures an honest and transparent business transaction with your subscribers.
**Cancellation of Subscriptions:**
If you wish to cancel your subscription and prevent rebilling, please contact our support team at admin@lemonsocial.com. Alternatively, you can initiate the cancellation process through CCBill's Consumer Support department by visiting https://support.ccbill.com/.
**Account Deletion:**
To delete your account, send an email to admin@Lemonsocial.com with "DELETE MY ACCOUNT" as the subject heading. Please include a copy of your identification with a picture of yourself and the date, along with your request. Your account will be deleted, and you will receive a confirmation email.
If you are a Creator with active Subscriptions, your account will be deleted once the last Subscription has expired. During this period, no new subscriptions can be added to your account, and any active subscriptions will not automatically renew.
Once your account is deleted, it cannot be restored, and you will need to create a new one. You will receive a confirmation email upon the successful deletion of your account.
**Unsubscribing from a Creator:**
To unsubscribe from a creator you have subscribed to, simply visit the creator's page and click on the "subscriptions" button. From there, you can initiate the cancellation process, and it will take effect immediately.
We value transparency and aim to provide clear guidelines for account management and subscription handling. If you have any further questions or require assistance, please do not hesitate to reach out to our support team. Your satisfaction and understanding are important to us.
**Account Suspension for Recent Purchases:**
If you have made a recent purchase on Lemonsocial.com, your account may be temporarily placed on suspension for 30 days. This measure is in place to ensure that no chargebacks or cancellations of charges occur after the purchase and until all active subscriptions have run their course. It is part of our commitment to providing a secure and reliable platform for both creators and subscribers.
**Verified Creators' Content and Subscription Cancellation:**
For verified creators, it is essential to note that your content must remain accessible until the last active subscription has ended. The responsibility for canceling recurring subscriptions before this date lies with the creators, not the subscribers. This approach ensures an honest and transparent business transaction with your subscribers.
**Cancellation of Subscriptions:**
If you wish to cancel your subscription and prevent rebilling, please contact our support team at admin@lemonsocial.com. Alternatively, you can initiate the cancellation process through CCBill's Consumer Support department by visiting https://support.ccbill.com/.
**Account Deletion:**
To delete your account, send an email to admin@Lemonsocial.com with "DELETE MY ACCOUNT" as the subject heading. Please include a copy of your identification with a picture of yourself and the date, along with your request. Your account will be deleted, and you will receive a confirmation email.
If you are a Creator with active Subscriptions, your account will be deleted once the last Subscription has expired. During this period, no new subscriptions can be added to your account, and any active subscriptions will not automatically renew.
Once your account is deleted, it cannot be restored, and you will need to create a new one. You will receive a confirmation email upon the successful deletion of your account.
**Unsubscribing from a Creator:**
To unsubscribe from a creator you have subscribed to, simply visit the creator's page and click on the "subscriptions" button. From there, you can initiate the cancellation process, and it will take effect immediately.
We value transparency and aim to provide clear guidelines for account management and subscription handling. If you have any further questions or require assistance, please do not hesitate to reach out to our support team. Your satisfaction and understanding are important to us.
